Business

How Can Using Website Heatmaps Benefit Your Business?

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If you want to know whether or not your website is effective for your business, you need to utilize website heatmaps. These maps give you the information you need in order to see how users are interacting with your website.

Heatmaps help clear the mystery of whether or not your website is working for you. For instance, if you find that not enough people are signing up for your mailing list, a heatmap may be able to clue you in on what’s going wrong.

Read on to learn everything you need to know about website heatmaps as well as the numerous ways they can benefit your website today!

What Are Website Heatmaps?

Heatmaps help you understand how users are interacting with your website. All of this information is depicted in an easy-to-read map through color. Popular elements of a website that are hot are depicted with red. Colder areas of a website that aren’t as popular are colored in blue.

Heatmaps will help you learn:

  • Where users are clicking on your website
  • Where their mouse is moving
  • How far they’re scrolling
  • The number of users in an area that are accessing your website

You can also use these heatmaps for mobile sites in order to compare whether the desktop or mobile version of a site is doing better. As you can see, the more information you have on users’ interactions with your website, the more you can improve your website to match their behavior.

Benefits of a Website Heatmaps Service

Now that you know how a website heatmap works, how you can use them for the benefit of your website and your business? Here are a few ideas to get you started.

Affordable Service

One of the main benefits of website heatmaps is that they’re an affordable way to see how users are interacting with your site. You’ll be able to see how hundreds of users interact with your website each day without having to pay for in-person user testing.

Even better, a heatmap analysis website paired with traditional analytics can remove a lot of guesswork from website designs. You won’t have to go back and forth with your website designer. You’ll be able to create a website that doesn’t have a high bounce rate and encourages people to interact.

Quick Analytics

Another prominent benefit of heatmaps is that you can analyze how well your website is working with a quick glance. For instance, if you find that not enough people are clicking on your call to action (CTA) button, a heatmap can give you the answer quickly.

You can tell by a glance whether or not people are scrolling down and clicking on your CTA. If you find that they’re not scrolling down far enough, you’ll know to move the button higher up so that it’s above the fold.

Honing the Journey

When you create a website, you want to be able to take each user on a structured journey in order to accomplish a goal. For instance, if you want more visitors to become paying customers, the goal of your website is to interest them in navigating to your products page and checking out.

A heatmap can help you accomplish this goal by crafting each step of the way. If users seem to be clicking on website elements that you don’t want them to, you can work on removing those elements completely or make them less prominent on the page. This may also mean making bolder call to action buttons or decluttering web pages.

Uncovering Hidden Issues

Sometimes the results of heatmaps may seem confusing or unhelpful. For instance, you may find that your heatmap looks completely blue or “cold.” You also might find that there are cold areas next to links with pages that have a high view count.

Although these results may seem unhelpful at first, they’re signaling larger issues that you may have been overlooking. For instance, a predominantly cold heatmap may indicate that you have a high bounce rate–people feel that your website isn’t relevant to them or too confusing to navigate.

Heatmaps with cold areas near links that still have high view counts may mean that people are finding those pages through another source. If you want more people to navigate to a link from your home page, this may mean that you need to improve your SEO.

Smart Web Design

Last but not least, investing in a heatmap is a great way to learn about the importance of smart web design. You’ll be able to see firsthand how a simple adjustment in layout can improve the customer journey.

Unlike polls and surveys, heatmaps are direct, unbiased feedback on how users are navigating your website. You can also combine the information you receive with other methods, such as A/B testing. You may find that changing font sizes, link colors, or simplifying the design of your website can have a huge impact on whether or not users find their way to your contact page.

Improving Web Design With Heatmaps

A website heatmap is one of the simplest and most affordable ways to improve your web design instantly. The best heatmap for websites will be able to condense data in simple visual terms by making popular areas a deep red color and less popular areas of your web pages a cooler color.

Through this simple visual representation of data, you’ll be able to make informed choices about small details of your website that may have seemed inconsequential in the beginning. You’ll soon learn that these small changes can provide tremendous ROI if it means improving the user experience of your customers!

Ready to learn more ways to improve your website? Keep reading the blog for more tips and tricks!

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